How do you fold and unfold a beixo compact?

How are warranty claims handled?

Beixo believes in its products and will do its utmost to keep you satisfied. Should you still have a claim, you should report it to your dealer. After the discovery of any defect, you are obliged to stop using the bicycle in question immediately and, furthermore, to do everything possible to prevent (further) damage.

Download the full warranty conditions.

Does beixo also offer insurance?

Yes. Beixo works with ENRA for insurance.

ENRA's bicycle insurance policies can be taken out for three or five years for a one-off premium. You can choose between theft insurance or hull insurance (including theft). The hull insurance includes recourse legal expenses insurance, accident/occupant insurance and free breakdown assistance for the chosen term.

ENRA offers separate insurance for E-bikes. With the hull insurance (including theft) you also get free breakdown assistance for the chosen term. Optional warranty cover is also part of this insurance.

On this website take out bicycle insurance directly with ENRA.

How does the guarantee work?

Beixo gives a two-year full warranty on the frame and the cardan shaft. On the other parts, we apply the standard manufacturer's warranty. This is one year.

For electric bikes bought after 1 January 2016, a two-year warranty period applies to the battery and other electric parts.

Only the first owner can claim warranty. Wear and moisture are excluded from the warranty. The warranty is void in case of incorrect mounting of accessories, dismantling of the cardan shaft and improper use such as stunt riding. In the first instance, we refer you to your own cycle shop. He will be able to solve 9 out of 10 problems.

Because beixo believes in the quality delivered, we operate a goodwill scheme based on depreciation after the standard warranty period.

A folding bike is a specific product with folding points in the frame. Beixo advises its customers to have the folding bike checked annually by a professional.

Shimano provides a two-year warranty for its items after purchase. It is important that proper maintenance has been performed though.